We currently ship to the United States, Canada, the United Kingdom, and selected European destinations. Available shipping options will be shown at checkout based on your delivery address.

Orders are typically processed within 1–3 business days. Once shipped, estimated delivery times are 7–15 business days for the United States and Canada, 6–12 business days for the United Kingdom, and 10–20 business days for Europe. Delivery times are estimates and may vary due to customs, carrier delays, holidays, or other circumstances outside our control.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when available. Please allow up to 72 hours for tracking information to become active.

If you need to change or cancel your order, please contact us as soon as possible at support@olevza.com. We’ll do our best to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or has been shipped.

You may request a return within 30 days of receiving your order. For a standard return, the item must be unused, in its original condition, and returned with all accessories, manuals, and original packaging. Please contact support@olevza.com before returning any item so we can provide the appropriate instructions.

Please contact us as soon as possible at support@olevza.com and include your order number along with clear photos or a short video showing the issue. If your claim is approved, we’ll provide an appropriate resolution, which may include a replacement or refund.

For standard returns that are not due to a confirmed defect, damage, or incorrect item, return shipping costs are the responsibility of the customer. If an item is confirmed to have arrived damaged, defective, or incorrect, OLEVZA will provide appropriate return or replacement instructions at no additional cost to you.

Yes. OLEVZA Sculpt Pro is covered by a 1-Year Limited Warranty from the date of delivery against manufacturing defects and functional failures occurring under normal intended use. The warranty does not cover accidental damage, misuse, improper care, unauthorized modification or repair, cosmetic wear from normal use, or failure to follow the product instructions.

We currently offer free standard shipping on eligible orders to the destinations we serve. Any additional or optional shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not controlled by OLEVZA.